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File a complaint

DEKRA Rail

Do you have a complaint about our services covered by DEKRA Rail? Describe your complaint in this form and we will contact you as soon as possible.

Please note: Would you like to make an objection with regard to a certification decision taken by DEKRA Rail? Click here to go to the online objection form.

Our procedures in the event of a complaint

Open the document below to see how we handle complaints and objections.