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Contact DEKRA Claims & Expertise

Didn't find the information you are looking for on our website? Our team at DEKRA would love to help you out. Through the form that you can find at the bottom of the page we will make sure your question reaches the right person.

Contact information by department

Automotive

The DEKRA Automotive team is happy to assist you with:

Damage assessment and inspection of passenger cars, heavy equipment, two-wheelers, motorcycles, classic cars, caravans, and motorhomes, among other things.
The assessment of technical damage, the handling of business interruption claims, and the supervision of repairs and maintenance.
Vehicle stickers, inspections, tests, and appraisals. Want to know more? Visit our webshop here.
Non-accredited audits in the field of quality and process.
Vehicle management services for smart fleet operations covering the entire B2B lifecycle of a (used) car.

Contact details

Damage expertise, environmental sticker, E-Plakette, Tempo 100 and appraisals

vragen.automotive.nl@dekra.com
+3172 57 57 830

Technical (fire) research, MOT, purchase and used car inspections and battery tests

techniek.automotive.nl@dekra.com
+3172 57 57 777

Automotive audits

audit.automotive.nl@dekra.com
+3172 5757877

Vehicle managament services

doorstep.automotive.nl@dekra.com
+3172 5757798

Non Automotive

DEKRA ASA Legal Assist

ASA provides legal assistance to victims, companies, fleet managers, and policyholders of legal expenses insurers who are faced with material damage and/or personal injury. ASA also handles fire and transport recourse for insurers, brokers and uninsured parties.

Contact details

Legal assistance

Info.asa@asa-legalassist.eu
+31 10 31 22 640

Recovery

info.asa@asa-legalassist.eu
+31 10 75 34 222

DEKRA Claims Services

The DEKRA Claims Services team is happy to assist you with:

Handling material damage and personal injury claims, both nationally and internationally
Expert assessment of policy coverage, liability, and the extent of the damage
Support in the claims process, from intake to settlement
Recovery investigation and recovery proceedings for recoverable damages
Customized reporting and advice for insurers, leasing companies, and other stakeholders
Transparent communication and efficient file handling

Contact details

National

info.claims.nl@dekra.com
+31 10 75 34 205

International claims

info.claims.nl@dekra.com
+31 10 75 34 290

DEKRA Experts

Independent damage assessment and advice in the areas of Property, Liability/Technical Insurance, and Marine. Advice and guidance on damage claims, risk inspections and damage prevention.

Contact details

General

intake.experts.nl@dekra.com
+31 10 20 77 230

DEKRA Investigations

The DEKRA investigations department deals with: corporate investigations, fact-finding investigations, investigations into liability, accident analysis, technical fire investigations, personal injury investigations, liability and recourse investigations and the tracing of goods.

Contact details

DEKRA Investigations+31 88 96 83 400
investigations.nl@dekra.com

DEKRA Personal Injury

The specialized unit DEKRA Personal Injury focuses on handling personal injury claims (injury and death claims).

Contact details

Personal injury

info.personenschade.nl@dekra.com
+31 (0)26 75 00 050

Useful links

Want to know more about the locations and contact details of our Claims & Expertise offices? Or discover all locations related to all of our other services?

Claims & Expertise locations
Locations all DEKRA services in the Netherlands
Webportal DEKRA

Complaints Claims & Expertise

For a complaint or appeal, please refer to the complaint form.

File a complaint C&E

Contact form

Do you want to leave a message? Fill out the form below so our service center will be able to get in touch.